Traditional middle-skills jobs — those requiring more than a high school diploma but less than a bachelor’s degree — are changing. Half of all jobs in the U.S. today are middle skills jobs, with a significant demand being placed upon the workforce pipeline. Today, business executives and relocation consultants list the availability of skilled local workers as their greatest concern and pressure is now upon community colleges that supply that talent pipeline. Also, community leaders and employers are putting pressure on local economic development organizations to grow and diversify the economy and workforce. The resulting focus on skill training and community expectations for an inclusive economic development process expands the need for colleges and economic development organizations (EDOs) to partner on inclusive community growth. In Stegeman’s 2021 study we identified commonalities among highly successful community college/EDO partnerships and identified how communities can replicate strategies designed to meet local workplace demands. The study addressed two primary questions: What are the characteristics of successful partnerships between community colleges and local EDOs? And, what programs, policies, or practices at community colleges contributed to this partnership?
We found that these partnerships require a long-term, holistic approach with prosperity of the community being the shared primary goal. Specifically, the study found:
1) Partnerships are not focused on a single activity but on a broad range of issues important to the region. Colleges and EDOs must approach the partnership as a strategic endeavor with the potential to fulfill multiple goals. Every partnership is engaged in business attraction, business growth, and workforce development activities, but they also collaborate on one another’s initiatives.
2) Communication is a cornerstone of the partnership, with the resulting trust being paramount to their success. Participants recognized the importance of honest communication across organizations. Each partner approached the work as collaborators, not competitors. They communicated regularly in formal and informal means because of the breadth of activities. Participants described the need for a reliable exchange of current information and the trust they had in their partner to share information about business, jobs, and projects.
3) Both colleges and EDOs recognized their primary constituents to be the community. Each organization views their roles in the community to be different, but their ultimate goal is to improve and serve the community. As partners, they work independently and cooperatively for the good of the community and willingly invest resources, whether human or capital, in collaborative efforts.
4) Each of the partners respects the hurdles encountered by the other. The participants understood the parameters their partner was forced to work within and respected the abilities of their partner to use their best efforts to overcome hurdles and deliver. Colleges must work around curriculum processes and ensure programs meet accreditation standards. EDOs must move at the speed demanded by their clients and have quotas for business growth/attraction.
5) Speed, agility, and the ability to make decisions for their organization are a critical part of the role for those representing their organization within the partnership, particularly for the college representative. One often-cited advantage of working with the colleges was speed and adaptability in developing employer-specific training. Both partners understand the work it takes to be agile and flexible. The unique latitude given to the college workforce development/EDO interface team was described as integral for the success of the partnership. Additionally, we found that each college appointed a senior level executive/department leader as the single point of contact for the EDO and employers. These executives were either a direct report to the College CEO or, was the CEO. The leaders were universally applauded for collaboration, cooperation, and innovation.